Product & Materials

How should I care for and maintain my jewellery?

Is your jewelry safe for sensitive skin?

Shipping & Delivery

How long will it take to receive my order?

Each Soulyshine piece is made to order. Please allow up to 10 calendar days for processing and production, followed by approximately 12–15 calendar days for shipping. Most orders arrive within approximately 22–25 calendar days from the date the order is placed. These are estimates and may be affected by customs, carrier delays, weather, or peak-season demand.

How much is standard shipping?

Standard shipping is US$6.95 for orders from US$0.00 to US$99.99, US$9.95 for orders from US$100.00 to US$199.99, and FREE for orders of US$200.00 or more. These rates apply to the United States and international destinations. If you shop in another currency, amounts may be converted and displayed in your local currency. The final shipping charge is shown at checkout. View our Shipping Policy.

How can I track my order?

Tracking your order is easy. You can check the status anytime by visiting our Tracking Page. We’ll also send you a shipping confirmation email with tracking details as soon as your items are on the way.

Do you ship to countries outside the USA?

Yes, we offer international shipping.

Do you offer overnight shipping?

No. We currently offer standard shipping only. Shipping takes approximately 12–15 calendar days after the order has been produced and shipped.

Returns & Exchanges

What is your return policy?

You can view our full return policy here: [Soulyshine returns Policy].