Love this necklace!!!! Super meaningful piece!!! The outline really looks like my dog and the quality is better than I expected. Packaging was nice too and shipping was smooth. Would def order again
Thank you so much for your kind review! We're thrilled to hear that you love your custom dog outline necklace and that it holds a special meaning for you. Our team takes pride in creating high-quality products and we're glad to know that it exceeded your expectations. We appreciate your support and hope to have the opportunity to work with you again in the future. Have a great day!
Would have preferred knowing that my order was coming from China.
Thank you for sharing your feedback. We understand your concern and appreciate the opportunity to clarify. Our products are manufactured in Hong Kong to optimize production costs and support skilled handmade craftsmanship, while all designs, quality standards, and final inspections are developed and overseen by our team in the United States. We truly value transparency and will take your feedback into account to communicate this more clearly moving forward.
If I could, I will give it 100 stars!!! Every time I look at it, it reminds me of my beloved pup and brings so much comfort. The details are stunning, and the engraving makes it incredibly meaningful. I couldn’t be happier with this piece.
Hi there,
We are so happy to hear that our Soulyshine Legacy necklace has brought such comfort and meaning to your life. Thank you for taking the time to leave such a kind and heartfelt review. We truly appreciate it.
Best,
I have it in silver with two cats. It is small - not very small - someone has to take it in the hand to see what it depicts - but I think bigger would not be comfortable at all because the dimension is I think optimal. The execution is perfect, marvellous. it has an adjustable
length so you can wear it in different positions and the finish of the clasp is with a little disc that makes it even more beautiful, even if you look at it from the behind of the neck. It came with a beautiful gifted bracelet, also silver. I live in Germany, it took a while to come but it was before Christmas so it came relatively quickly. I am very very happy with my purchase. The price was absolutely ok. But …. please please make the dog ears name pendant also with cat ears so I can buy it. and the dog silhouette name pendant also in cat. I am positive that you‘ll come with a beautiful product. In Europe many people have cats so you‘ll sell a lot !
Hi Costina! Thank you so much for taking the time to leave a review for our Soulyshine Legacy necklace.
We are delighted to hear that you are happy with your purchase and that the size and execution were to your liking. We are also glad to hear that the adjustable length and beautiful clasp were appreciated. We are constantly working to expand our product offerings. We will definitely take your suggestion for a cat ears name pendant and a cat silhouette name pendant into consideration. We appreciate your support, we hope you continue to enjoy your necklace and gifted bracelet.
Have a wonderful day!
Items were smaller than what describe in the website..
Thank you for sharing your feedback, and we’re sorry for the confusion. 😊 The images on our website are shown larger to help customers clearly view and choose the charm design, while the actual item is made in a smaller, wearable size for everyday comfort. We truly appreciate your feedback. Please check your email — our support team has reached out to assist you further. 💛
Love! Great quality and as described.
Thank you for your kind words and 5 stars! 🌟 We’re so happy to know you’re satisfied with the quality and that everything met your expectations. We truly appreciate your support! 💛
Love! Great quality and just as described.
Thank you so much for the 5-star review! 💖 We’re thrilled to hear you loved it and found the quality great and just as described. Your support truly means a lot to us! ✨
Arrived all tangled up, but its nice.
Thank you for your review! 😊 We’re glad you liked the bracelet, and we’re sorry it arrived tangled. We appreciate your understanding and your feedback — it truly helps us do better. 💛
Bit smaller than I thought, but really cute. Bonus heart charm on chain arrived all tangled up, but got that sorted. Otherwise the Mrs loves it.
Thank you so much for your detailed feedback! 💖 We’re glad to hear the necklace turned out really cute and that your wife loves it. We appreciate you sharing the note about the size and the tangled charm — your feedback helps us continue improving. Thanks again for your support! ✨
I was worried it wouldn’t arrive in time for Christmas, but surprise it showed up Christmas morning! The necklace is beautiful and well made. I absolutely love it and couldn’t be happier with my purchase. Highly satisfied!
Hi DELWY!
Thank you so much for taking the time to leave us a review! We are so happy to hear that your necklace arrived just in time for Christmas and that you love it. We take great pride in creating high-quality products, and it means a lot to us that you are highly satisfied with your purchase. Wishing you all the best!
Warmly,
Beautiful necklace with lovely details and great quality. I bought it for my daughter and see likes it very much! Customer support was very kind and responsive — a great experience overall!
Thank you so much for your kind words and for choosing our Soulyshine Legacy necklace for your daughter. We are thrilled to hear that she loves it and that you had a great experience with our customer support team. Your satisfaction is our top priority and we are always here to assist you in any way we can. Thank you for your support and for being a part of the Soulyshine family! ⭐️⭐️⭐️⭐️⭐️
The necklace is just like my design and I'm happy with that, What I'm not pleased with is the fact you literally have to use a magnifying glass to see it. Charm is about the same size as my thumbnail.
Hi Jason Sprouse, Thank you for your honest feedback. We’re glad the necklace matched your design, but we’re truly sorry to hear the charm size didn’t meet your expectations. Your comments are very helpful to us, and we’ll use this feedback to continue improving our product clarity and designs. If there’s anything we can do to assist further, please reach out to our support team. 💛
Too small
Thank you for sharing your feedback 😊 The necklace is designed to follow standard wearing sizes for comfort and everyday use, so we appreciate your understanding if it feels smaller than expected.
If the image or engraving appears too small, please contact our support team via your order inbox so we can assist you further. 💛
Very nice gift box. Just as expected!
Hi Marcelino, Thank you for the great review! 🌟 We’re happy to hear the gift box was just as expected and made the presentation even more special. We truly appreciate your support!
Beautiful!! Wife loves it! Thank you!
Hi Marcelino, Thank you so much for your kind words! 💖 We’re thrilled to hear your wife loves the necklace. It means a lot to us that it made such a special impression. Thank you for choosing our shop! ✨
Got this as a little treat for myself — I’m so happy I did! It’s delicate but feels sturdy, and the design is so sweet. Definitely one of the most meaningful pieces I own. 🐾
Paid a bit more for the premium gift kit and it was totally worth it! Elegant, high-quality, special, perfect for gifting
This was such a meaningful gift for my mom. I added me and my sister to it, and she wears it every day now
I customized it with my dogs’ names and it came out perfect. The rose gold color looks so elegant, and I love how it shines softly under natural light. Every time I look at it, it makes me smile. ❤️
The necklace is beautiful and well-made. The packaging was lovely too.
Found this Soulyshine necklace while looking for a Christmas gift for my parents. And wow, it’s even better than I expected. Can’t wait to see their reaction
Definitely made the right choice getting this gift box from Soulyshine so elegant and perfect for gifting. Even this quick snap turned out pretty!!!
Took this photo in a rush so it’s a bit blurry, but it’s honestly so much prettier in person
Just got my Soulyshine necklace and I can’t stop wearing it. It’s beautiful and feels so personal. 💕
Bought one as a gift for my parents and now I kinda want to get another for my grandparents too